Community Eyes and Ears

Eyes and Ears – a programme for the community

The sense of community and the motivation to look out for each other has never been more significant than in the here and now of daily life. With the Coronavirus pandemic, everyone is facing uncertainty and the strategies we use and the support we offer to others to try and cope with this are incredibly critical to our future emotional health and well-being. Staying safe and keeping well are priorities for us all and everyone has a part to play.

The Community Eyes and Ears programme provides an ideal platform for people of all ages to get involved and understand how they can make a difference to the lives of those around them by simply spotting the signs that all may not be well with a neighbour, colleague, friend and knowing how to report potential  concerns.

The development of the programme has been funded by the Office of the Police and Crime Commissioner for Cambridgeshire and is supported by:

  • Cambridgeshire County Council
  • The District Councils and the associated community safety partnerships
  • The Emergency Services
  • The Healthy Schools Service
  • A range of community associations

Information about the wider programme can be found here:

Eyes and Ears – a programme for schools

To achieve the greatest impact, the Eyes and Ears programme is designed to be implemented across both the primary and secondary sector, the key components comprise of the following:

A half day workshop for primary schools (targeted at Y5 and 6) to train “Eyes and Ears Agents.”

This workshop combines interactive activities with visual scenarios to help the students to manage risks and identify:

  • anti-social behaviour.
  • healthy relationships.
  • how to stay safe on-line.
  • peers who are vulnerable and/or appear anxious, isolated, withdrawn.
  • who to report concerns to.

A one day mentoring course for secondary schools (targeted at Y8 and 9)

This course explores the role and expectations of being an effective mentor and equips the students with the skills and knowledge to be able to recognise and report potential issues of concern. The course addresses the following themes:

  • on-line safety
  • sexting and sharing indecent images
  • money laundering
  • healthy versus unhealthy relationships
  • hate crime
  • safeguarding
  • gangs /organised crime groups
  • radicalisation/extremism
  • vulnerability

The aim of this module is to raise awareness amongst all members of the school community of themes such as: cyber-crime, scams and fraud, hate crime, children and adults at risk of abuse and neglect, radicalisation, loneliness and modern slavery.

The idea is for individual staff members to reference the module in their own time to access the key points of information and relevant video clips which will support them to identify and report issues of concern both within the school and local community.

The approximate duration of the module is 45 minutes.

A booklet to support the module can be found here

Community Booklet   

To request copies of this booklet for the staffroom or school use please email –


Where it is possible, participating secondary and primary schools will be partnered up to enable the secondary “Eyes and Ears” mentors to facilitate the delivery of the primary (Y5/6) workshop. Where this is not feasible, however, the primary lead teacher will be suitably briefed and equipped to arrange for the workshop to be delivered independently. Transition days may also prove a viable means for schools to partner up and realise the potential of the cross phase aspect of the mentoring programme.

How To Get Involved

To support schools at this current time to comply with the Covid safety guidelines, the programme has been packaged for schools to deliver independently. Please request the password to gain access to the files by clicking here:

When requesting the link, it is expected that the school will welcome the opportunity to receive a short briefing on the programme materials . This can be arranged remotely and at a mutually convenient time; the aim of which will be to help identify a plan for delivery which best suits the needs of the school .

Although the materials have been re-designed for self-delivery as part of the school’s overall PSHE programme the Healthy Schools team in conjunction with the East Cambs Community Safety Partnership is available to support the delivery as and when required.

The complete Eyes and Ears programme, which is available FREE to schools, comprises of the following:

  • Staff awareness module
  • Secondary Eyes and Ears Mentor training ( which includes a Teacher’s Guide, Student Workbook and supporting presentation with relevant video material)
  • Primary workshop ( which includes some introductory activities to encourage Y5/6 pupils to become “Eyes and Ears agents”; Teacher’s notes and a presentation are also provided)
Eyes and Ears Downloads   

In the event of having any queries or wanting to have an initial, informal discussion, please contact: or

All participating schools will, in turn, receive a combined Community Eyes and Ears and Healthy Schools certificate to acknowledge their commitment to building a safer, more tolerant and resilient community.